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AllHotMissedQuotesBookingsReplies

Burst pipe under kitchen sink

Missed call
Sarah Collins · 0412 812 430 · Paddington
$680
07:43
Next action: Text-back sent. Call if no reply inside the escalation window.
Recovery lane
Missed call being recovered · outbound sms · delivered
Thread preview2m ago
Hi Sarah, sorry we missed your call. This is Steelwater Plumbing. Tell us what is happening
Sorry we missed your call. Reply here and we will help from here.
hot1 messagescall + smsno quote
no booking
Read stateup to date
CallReplyBookOpen

Hot water replacement quote

Follow-up active
Tom Rivera · 0428 355 801 · Newstead
$2,850
08:20
Next action: Second follow-up active. Stop when customer replies, books, opts out, or is marked lost.
Recovery lane
Quote being revived · inbound email · delivered
Thread preview18m ago
Thanks, can you send through the Friday install details and warranty info?
Follow-up is active. Reply, booking or opt-out will stop the chase.
warm2 messagessms + emailsent
no booking
Read stateneeds reply
CallReplyBookOpen

Bathroom rough-in

Confirmed
Priya Shah · 0401 009 119 · Ashgrove
$4,200
17:15
Next action: Reminder SMS tomorrow morning.
Recovery lane
Quote accepted · No message yet
Thread previewtoday
Customer activity will appear here once the channel is connected.
Follow-up is active. Reply, booking or opt-out will stop the chase.
warm0 messagescalendaraccepted
confirmed
Read stateup to date
CallReplyBookOpen

Stormwater drainage inspection

No-show risk
Nathan Brooks · 0439 221 004 · Bulimba
$1,190
06:55
Next action: Confirmation missing. Send no-show rescue and alert the office.
Recovery lane
No-show risk · No message yet
Thread previewtoday
Customer activity will appear here once the channel is connected.
Follow-up is active. Reply, booking or opt-out will stop the chase.
hot0 messagescall + calendarno quote
at_risk
Read stateup to date
CallReplyBookOpen

Laundry tap replacement

Review requested
Emily Ford · 0499 181 310 · Toowong
$340
08:02
Next action: Review request delivered. Follow up in 48 hours.
Recovery lane
Review requested · outbound sms · sent
Thread previewtoday
Thanks Emily, glad we could sort the laundry tap. Would you mind leaving a quick Google revi
Follow-up is active. Reply, booking or opt-out will stop the chase.
cool1 messagessmsno quote
no booking
Read stateup to date
CallReplyBookOpen

Emergency hot-water call

Replied
Mark Ellison · 0432 771 604 · Red Hill
$1,650
07:04
Next action: Customer replied with photos. Call back before 7:20 AM.
Recovery lane
Incoming work · inbound sms · delivered
Thread previewtoday
No hot water and the unit is leaking outside. I can send photos now.
Follow-up is active. Reply, booking or opt-out will stop the chase.
hot2 messagessmsno quote
no booking
Read stateneeds reply
CallReplyBookOpen

Bathroom vanity quote

Quote sent
Georgia Lane · 0448 620 118 · Woolloongabba
$2,380
08:12
Next action: First quote follow-up scheduled.
Recovery lane
Quote being revived · outbound email · delivered
Thread previewtoday
Hi Georgia, checking you received the vanity quote. We can still hold next Wednesday if you
Follow-up is active. Reply, booking or opt-out will stop the chase.
warm1 messagesemailsent
no booking
Read stateup to date
CallReplyBookOpen

Blocked stormwater drain

Booked
Ben Walters · 0417 909 332 · Hawthorne
$920
07:48
Next action: Confirmation reminder scheduled.
Recovery lane
Incoming work · outbound sms · sent
Thread previewtoday
Hi Ben, confirming Steelwater Plumbing for 2:30 PM today. Reply YES to confirm or call us if
Follow-up is active. Reply, booking or opt-out will stop the chase.
hot1 messagessms + calendarno quote
scheduled
Read stateup to date
CallReplyBookOpen